Resgrid Subprocessors
To support the delivery of our Services, Resgrid, LLC. may engage and use data processors with access to certain Customer Data. This page provides important information about the identity, location, and role of each Sub-processor.
Self-Hosted Open-Source Components
Resgrid's goal is to utilize open-source components for as many features as possible and host them on our own infrastructure. But due to complexity of some features, we may use third party services for certain components.
Last Updated: April 1st, 2025
Subprocessor | Purpose of Processing | Data processed | Location | Certifications |
|---|---|---|---|---|
Hetzner | Cloud hosting provider | Customer PII, Customer Data, Customer Metadata, Other private data | USA | ISO 27001 |
Akamai (Linode) | Cloud hosting provider | Other private data | USA | ISO 27001, ISO 27017, SOC 2 Type II |
Sentry.io | Product analytics, troubleshooting, and error reporting | Customer Metadata | USA | ISO 27001, SOC2 Type II, HIPAA Attestation |
Stripe | Credit card payment processing | Customer PII, Customer Data, Customer Metadata | USA | PCI Service Provider Level 1, SOC 2 Type II |
Twilio | Text messaging and voice call delivery | Other private data | USA | SOC 2 Type II, HIPAA, ISO 27001, ISO 27017, ISO 27018 |
Postmark | Other private data | USA | Type 2 SSAE 16 SOC 1 | |
Livekit | Real-time video and audio communication | Other private data | USA | SOC 2 Type II |
Posthog | Analytics, usage tracking, and feature flagging | Customer Metadata | USA | SOC 2 Type II, GDPR, CCPA |
Zoho One | Business analytics, Troubleshooting and Customer support services | Customer PII, Customer Data, Customer Metadata, Other private data | USA | SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018 |
AWS | Email for Distribution Lists | Other private data | USA | SOC 1/ISAE 3402, SOC 2, SOC 3, ISO 9001, ISO 27001, ISO 27017, ISO 27018, ... |
Azure | Push Notifications | Other private data | USA | SOC 1, SOC 2, SOC 3, ISO 9001, ISO 27001, ISO 27017, ISO 27018, ... |
Microsoft 365 | Business Email Services and File Storage | Other private data | USA | SOC 1, SOC 2, SOC 3, ISO 9001, ISO 27001, ISO 27017, ISO 27018, ... |