Responder · For Personnel

Resgrid Responder

The phone-first app for individual responders. Set your status and staffing, respond to calls, sign up for shifts and events, read the docs, and stay in touch — everything a member needs, sized for a phone.

Everything a Responder Needs

Responder puts the day-to-day of belonging to a department in the palm of your hand.

Status & Staffing

Set your personal status and staffing level in one tap so dispatch and command always know who is available, responding, or on scene.

Calls in Your Pocket

Receive call information the moment it drops, then update, close, or even create calls right from the incident — no radio relay required.

Shifts & Signup

See open shift information and sign up for coverage from your phone, keeping the schedule filled without a trip to the station.

Department Calendar

Browse the department calendar and sign up for training, events, and meetings so your attendance is tracked automatically.

Messaging

Send and receive department messages and acknowledge them, keeping every responder in the loop wherever they are.

Docs & Protocols

Read the SOPs, protocols, and documents your department shares, available offline-friendly and always in your pocket.

Built for the Individual Responder

Responder is deliberately small and phone-first. It is the app for the person — the volunteer firefighter woken by a call, the EMT signing up for a shift, the CERT member checking the calendar. Every screen is tuned for one-handed use on a phone so the essentials are one tap away under pressure.

  • Optimized for the phone form factor and one-handed use
  • Runs as a native iOS and Android app or an installable PWA
  • Ideal for volunteer, on-call, and career personnel alike
  • Fast, focused screens that work with gloves and adrenaline
  • Push notifications for calls, messages, and shift reminders

From Alert to On-Scene in Seconds

When a call comes in, Responder gets the responder moving: see the incident, set your response and staffing, get directions, and update the call as it evolves. Because it is wired into the same Resgrid platform as Dispatch, Unit, and IC, everything a responder does is instantly visible to dispatchers and incident commanders.

  • Real-time call details with respond, update, close, and create
  • Personal status and staffing feed live dashboards and reports
  • Two-way messaging keeps the whole department connected
  • Calendar and shift signup reduce coverage gaps
  • Part of one connected platform — no data re-entry

One App, One Platform

Responder is a member's window into Resgrid — every status, call update, and shift signup flows to dispatch, command, and reporting in real time.

iOS

Android

Web / PWA

Calls

Shifts

Messaging

Put Your Department in Every Member's Pocket

Free for departments up to 10 entities. Responder keeps your people informed, accountable, and ready to roll.

Phone

First Design

iOS + Android

Native + PWA

1-Tap

Status & Staffing

Live

Call Response