AI-Native CAD System
Resgrid MCP Server
Resgrid is one of the only AI-native Computer Aided Dispatch (CAD) systems purpose-built for emergency responders, businesses, and governments. Through the Model Context Protocol (MCP), AI assistants like Claude can directly manage calls, personnel, and units—saving time, reducing costs, and accelerating response.
⚡ Connected to mcp.resgrid.com
> Show me all active calls
in my department
✓ Authenticated with Resgrid
✓ Fetching active calls...
3 active calls found:
┌──────────────────────┐
│ #401 Structure Fire │
│ #402 Medical - Chest │
│ #403 Vehicle Accident│
└──────────────────────┘
> Dispatch units 5 and 7
to call 401
✓ Units dispatched 🚒Why Resgrid MCP?
The Resgrid MCP Server transforms how organizations interact with their dispatch system. By connecting AI assistants directly to your CAD platform, you unlock a new level of operational efficiency.
AI-Native From Day One
Unlike legacy CAD systems retrofitted with AI bolted on, Resgrid was architected from the ground up to work seamlessly with large language models via MCP. Natural language is now a first-class interface for dispatch operations.
Faster Response Times
AI assistants can instantly query active calls, personnel availability, and unit locations. Dispatchers can issue complex multi-unit dispatches with a single natural language command, cutting response coordination time dramatically.
Significant Cost Savings
Reduce dispatcher training time by up to 70%. New dispatchers can operate Resgrid through conversational AI without memorizing complex UIs. Lower overtime costs with smarter, AI-assisted resource allocation.
Built for Every Organization
Whether you're a volunteer fire department, a county EMS agency, a corporate security team, or a government emergency management office, Resgrid MCP scales to your needs and budget.
Enterprise-Grade Security
Token-based authentication, HTTPS-only API communications, role-based access controls, and audit logging ensure your sensitive dispatch data stays protected and compliant.
Open & Extensible
Resgrid is open source. Add custom tool providers, integrate with your existing systems, and extend the MCP server to fit workflows unique to your organization—no vendor lock-in.
Available MCP Tools
The Resgrid MCP Server exposes 36 tools across 9 categories. All tools use secure OAuth2 token-based authentication via the Resgrid API.
Secure Token-Based Authentication
All tools require authentication. Access tokens are obtained via the Resgrid OAuth2 endpoint (/api/v4/connect/token) and automatically passed with every subsequent operation.
Business Impact
Organizations using AI-native CAD systems report transformational improvements across their operations.
70%
Reduction in Dispatcher Training Time
40%
Faster Multi-Unit Dispatch
50%
Lower Operations Overhead
24/7
AI-Assisted Availability
Use Cases by Sector
Fire Departments
Voice or text: "Create a call for a structure fire at 123 Main Street and dispatch Engine 5 and Truck 2"
Automated resource recommendation based on incident type
Real-time personnel and apparatus tracking via natural language
Reduce average dispatch time from minutes to seconds
EMS & Medical Services
"Show me the nearest available ALS unit to 456 Oak Ave"
Instant status updates across all crews with a single command
Automated call logging and documentation
Mutual aid coordination through conversational AI
Corporate Security & Facilities
"List all active incidents in Building C and show responding guards"
Simplified guard dispatch without complex CAD training
Shift management and resource allocation via AI
Reduce security operations center staffing costs by 30-50%
Government & Emergency Management
"Give me a status report on all active incidents in the county"
Multi-agency coordination through a single AI interface
Compliance-friendly audit trails generated automatically
Disaster response scaling without additional dispatcher hiring
Quick Start Guide
Get up and running with Resgrid MCP Server in minutes. Follow these steps to connect your AI assistant to your dispatch system.
Prerequisites
Because the Resgrid MCP Server is hosted for you at mcp.resgrid.com, there is nothing to install or build. You just need:
A Resgrid account with valid credentials (email and password)
An MCP-compatible AI client such as Claude Desktop, VS Code with GitHub Copilot, Cursor, or any client that supports the MCP protocol over SSE
Internet access to reach
mcp.resgrid.com
No .NET SDK, no Docker, no local build required. The server is fully managed and always up to date.