Features

Open Source Dispatch and Organization Management Solution

With Hosted Resgrid there is nothing to install or maintain. No contracts and updated weekly

Host it yourself

If you have special needs or requirements you can host Resgrid yourself. We provide the source code and you can host it on your own servers.

No Contracts

Cancel, upgrade or downgrade anytime, no questions asked. We don't believe in contracts, we believe in providing a great service and letting you decide if you want to stay or not.

Fast Updates

We are constantly updating Resgrid with new features and improvements. We release updates weekly and can turn around some issues within a day.

Payment Options

We accept all major credit cards and ach transactions. We also accept purchase orders and checks, just contact us for more information.

Always Improving

We do major overhauls every few years. We listen to our customers and add features and improvements that they want. This means your never stuck with outdated software.

Small Team, Big Platform

We don't pretend to be a large company. We are a small team of dedicated people that love what we do. We keep costs down and pass those savings on to you.

Addons

Addon's are additional features that you can add to your plan. They are billed monthly and can be added or removed at any time without impact to your main subscription.

Push-To-Talk Addon

per 10 users pack

$35/mo

  • Two-Way IP Voice Communications

  • Up to 50 Channels

  • Radios with worldwide reach

  • Real-Time Voice, Push-To-Talk

  • Android, iOS and Web

Frequently Asked Questions

Some common questions we get about the Resgrid pricing.

An Entity is a User or Unit in the Resgrid system. We charge based on the number of entities you have in your system. They could be all users or almost all units (you would need at least one user to manage the units).
A User represents a person in your organization. A Unit represents a piece of equipment, vehicle, group or team in your organization. Users have logins and can access the Resgrid system. Units do not have logins and are managed by Users and staffed by Users.
We feel this is the most consistent and fair way to bill for our service. We don't charge based on features or modules or usage. This allows for easy budgeting and planning for your organization and avoids the "gotcha" of a large bill because you used a feature or module (for example calls) more then you thought you would.
Yes, you can change your plan at any time. You can also cancel at any time. We do not offer refunds for unused time on your subscription. We have a lot of customers that use Resgrid for a few months out of the year and then reduce their entities to a lower plan for the rest of the year.
Just contact us! We can work with you to get you the entities you need. There is no maximum number of entities you can have in Resgrid.
Resgrid has a free tier for up to 10 entities. You can use Resgrid for free forever with up to 10 entities. At any time you can upgrade to a paid plan and downgrade back to free to keep all your data in tact for when you need it again.
Resgrid does not delete your data when you downgrade. We keep all your data in tact for when you need it again. For example if you have a plan with 500 entities and you downgrade to a 250 entity plan, you will still have 500 entities in your system but the ones over 250 (based on when they were added) they won't be visible in most places. You can upgrade back to the 500 entity plan and all your data will be there. This gives you flexibility to use Resgrid for a few months out of the year and then downgrade to a lower plan for the rest of the year based on your usage patterns without losing any data or time re-adding the same data every year.
Occasionally we will raise prices. We try to avoid this as much as possible. We have only raised prices a few times in our companies history. We never increase prices for existing customers with active billing relationships. If you are on a plan and we raise prices, you will stay on your current plan and price.
Yes we do! We offer discounts for yearly billing vs monthly (15%). We also offer discounts for non-profit first responders organizations. Contact us for more info.
No, due to abuse by spammers and rising costs for sending SMS Messages the Free plan allows for only Push Notification and Email only. You can send SMS messages for calls and messages (in addition to push and email) on our paid plans.